Know which agent sent every WhatsApp enquiry, quote request and booking
Most Nigerian service businesses do not take orders on a website. They take a WhatsApp message, a call, a quote request or a booking. Cordelia now credits the sales agent who sent each of those customers, so you can pay agents for results without keeping a spreadsheet of "who sent whom".
What Cordelia can count for an agent
You choose which of these are worth paying for. Each one is credited to the agent whose Smart Link brought the customer.
| What the customer does | How Cordelia sees it |
|---|---|
| Messages you on WhatsApp | The agent's link opens your WhatsApp with their reference in the first message. On your website, taps on WhatsApp buttons are counted too. |
| Taps a phone, email or text link | Counted with the Cordelia tag on your website. |
| Sends a contact or quote form | Counted with the tag, or sent from your form tool to your private lead address. |
| Reaches a thank-you page | Counted once per visitor. |
| Books on Calendly, Tally, Typeform, Jotform or HubSpot | Counted when the booking box reports a completed booking. |
| Triggers a Google Analytics or Tag Manager event | If your site already sends purchase, lead or sign-up events, Cordelia reads them. |
| Calls, walks in or chats outside your website | You log the lead yourself, one at a time or from a spreadsheet. |
How it works
Every agent gets their own tracked link to your website or WhatsApp. Each click gets a private reference.
Paste one tag on your site and tick what counts, or send leads from your other tools. Nothing needs rebuilding.
Enquiries wait in your Leads inbox. Qualify a real customer and the agent is paid from your wallet.
Pick the way that suits you
Paste one tag, then choose what counts in your dashboard. Install guides cover WordPress, Shopify, Wix, Squarespace, Webflow and Google Tag Manager.
A private lead address for Zapier, Make, form builders and CRMs. Or log leads by hand, or upload a CSV.
A few lines for your own order numbers, forms and signed server results. Optional, never required.
Sell on Shopify, WooCommerce, Paystack or Flutterwave? You can also connect your shop and agents are credited from their promo codes with nothing to paste.
Questions
Can I track which agent sent a WhatsApp enquiry?
Yes. Each agent has their own Smart Link. When it opens your WhatsApp link, the agent's reference is added to the end of the first message, for example "(Ref AB12CD34)". If your website has the Cordelia tag, taps on WhatsApp buttons on your own pages are counted for visitors who came from an agent's link as well. You then confirm real customers in your Leads inbox and the agent is paid.
Does a tap on a WhatsApp button prove I got a customer?
No, and Cordelia does not pretend it does. A tap shows that someone started a conversation. That is why enquiry results can be set to "I qualify each one first": the lead waits in your Leads inbox, and the agent is paid only when you mark it as a real customer.
How do I track contact forms, quote requests and bookings?
Paste the Cordelia tag on your website once, then tick what counts in Automatic capture: any contact or quote form, a thank-you page, or a Calendly, Tally, Typeform, Jotform or HubSpot booking box. If your forms live in another tool such as Zapier, Make or a CRM, send each lead to your private Cordelia lead address.
Do I need a developer?
No. Pasting one line into your website, or into the custom code box of WordPress, Shopify, Wix, Squarespace, Webflow or Google Tag Manager, is all most businesses need. After that you choose what to count in the dashboard. A developer can optionally add exact order numbers or send results from your own server.
Does Cordelia read what my visitors type into forms?
No. The tag only learns that a link was tapped or a form was sent. It never reads form fields, and it ignores search, log-in and password forms.
Can someone fake a result?
A result sent from a visitor's browser can in principle be imitated by anyone who reads your page. For that reason such results are tied to a real click on an agent's link, limited to your own domains, held for a few days and marked unverified so you can reject any you cannot match. Lead-type results wait for your confirmation before anyone is paid. Results signed by your own server count straight away.
Can I add leads myself, for example calls and walk-ins?
Yes. In Leads you can type in a customer who called, chatted or walked in and say which agent sent them, or upload a spreadsheet of up to 300 rows. Adding the same lead twice is skipped.
What can I pay an agent for?
You choose. A WhatsApp enquiry, a quote request, a booking, a sign-up, a completed job or a sale. Pay a fixed amount, or a share of the sale value for sale results. The agent is paid from your Cordelia wallet when the result is confirmed.
Does this work for service businesses, not only shops?
Yes. It suits clinics, schools, law and accounting firms, logistics, events, cleaning, real estate, repairs and any business that takes enquiries or bookings instead of online orders. Shops on Shopify, WooCommerce, Paystack or Flutterwave can also use Connect your shop.
Is it free?
Opening a business account is free. Availability of the website tracker depends on your plan, and your dashboard shows whether it is switched on. You pay agents only for results you choose to pay for.