Track Your Order
Enter your order reference and the phone number you checked out with to see live status — no account needed.
Questions people ask
Where do I find my order reference?
It was shown on the confirmation page right after you checked out, and in the receipt email if you gave an email address at checkout. It looks like ORD-1234567890-ABC123.
Why do you ask for my phone number too?
Your order reference alone isn't treated as secret enough to show someone your delivery address, so we also check it against the phone number used to place the order before showing any details.
My order says "Awaiting payment" — what do I do?
If you chose WhatsApp or bank transfer, message the seller to complete payment. If you chose pay on delivery or pickup, there is nothing more to do until it arrives.
Can the seller see this page?
No — the seller updates delivery status from their own Orders page, and this page simply reflects whatever they've marked so far.